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Mission

The mission of the Office of Institutional Research is to advance institutional effectiveness through data analysis, compliance reporting, and support for university assessment, informed decision-making, and planning processes.

Vision

The Office facilitates continuous improvement processes by serving as the primary University resource for providing accurate, timely, reliable, and useful information and support. 

Values

• Collaboration & Partnerships: We collaborate with others to leverage their expertise, share ours, and improve support for the larger institutional research function.
• Continuous Improvement: We approach our work using a growth mindset, understanding that there is always room for improvement.
• Integrity: We strive to remain objective in our analyses, uphold confidentiality, and provide appropriate context for accurate and consistent interpretation.
• Quality: We provide information that is timely, accurate, and useful.
• Service Orientation: We provide a high level of customer service through responsive and professional interactions that nurture positive working relationships.
• Student Success: We recognize and value the impact that the analyses we produce can have on decisions made impacting student success and wellbeing.

Primary Responsibilities

• Reporting for mandatory (IPEDS, etc), guidebook, and other external surveys.
• Creation and dissemination of an annual Institutional Fact Book.
• Creation and dissemination of an .
• Support for enrollment management and budget through the provision of weekly updates to senior administration.
• Support for the program review process with relevant data and analysis.
• Conducting survey research (.pdf) to assess and report on the student experience – before, during and after their time at Wilkes
• Ad-hoc data requests that support decision-making and improvement.

Staff